Edward Graham
Active member
Hi all
I used the template to get Automatic Business Invoicing however i received the below response from seller central support.
Has anyone had a similar response or know any further tricks to get this enabled?
Hello from Amazon Selling Partner Support,
My name is Kristina and I will assist with your query today. I understand you are operating as Limited company under threshold and you would like to declare your business VAT exempt to opt in Automated receipt generation.
Please be advised that this optional and free service is automated and if you can't activate it form the page in seller Central, then that means you aren't eligible and we don't have any allow listing or exception process.
If you are VAT exempt due to local legislation in your country and could have documentation proving that you are VAT exempt, you may still be ineligible to activate automated receipt generation service because we only review the eligibility criteria mentioned on the Terms and Conditions and we don't provide exceptions based on local legislation.
We perform periodic checks on Seller's accounts and should you become eligible, you will be able to declare it in the page below. Selling Partner Support is unable to manually expedite eligibility.
I used the template to get Automatic Business Invoicing however i received the below response from seller central support.
Has anyone had a similar response or know any further tricks to get this enabled?
Hello from Amazon Selling Partner Support,
My name is Kristina and I will assist with your query today. I understand you are operating as Limited company under threshold and you would like to declare your business VAT exempt to opt in Automated receipt generation.
Please be advised that this optional and free service is automated and if you can't activate it form the page in seller Central, then that means you aren't eligible and we don't have any allow listing or exception process.
If you are VAT exempt due to local legislation in your country and could have documentation proving that you are VAT exempt, you may still be ineligible to activate automated receipt generation service because we only review the eligibility criteria mentioned on the Terms and Conditions and we don't provide exceptions based on local legislation.
We perform periodic checks on Seller's accounts and should you become eligible, you will be able to declare it in the page below. Selling Partner Support is unable to manually expedite eligibility.